About
This page sets out who we are, the service we provide, our regulatory status, and how to contact us. The information is provided for transparency and is updated as required.
The Thailand Digital Arrival Card
The Thailand Digital Arrival Card (TDAC) is the mandatory online arrival declaration administered by the Immigration Bureau of Thailand. It is required for all foreign nationals clearing Thai immigration, whether entering visa-free, on a visa on arrival, an eVisa, or any long-stay visa. The TDAC replaced the paper TM6 form in May 2025.
Travellers may submit a TDAC directly through the official portal at tdac.immigration.go.th free of charge. Use of this website is optional.
Where a declaration is made through this website, the service consists of:
- Review of the completed declaration form by a trained caseworker prior to submission
- Identification of incomplete or inconsistent information
- Submission of the TDAC to the Immigration Bureau of Thailand
- Customer support by email in eleven languages, seven days a week
- Recovery of the QR code confirmation in the event it is lost
Final decisions on every declaration are made by the Immigration Bureau of Thailand. This service does not influence the outcome and cannot guarantee entry.
Regulatory status
TravelHub Travel and Tourism L.L.C. holds the following registrations and accreditations relevant to its operations:
| Operating Licence | Government of Dubai, Department of Economy and Tourism (Licence No. 1532585) |
| Travel Industry Accreditation | International Air Transport Association (IATA), Agency Code 86223303 |
| Migration Agent (Australia) | Migration Agents Registration Authority (MARA), Reg. No. 1571733 |
| Immigration Adviser (New Zealand) | Immigration Advisers Authority (IAA), Licence No. 202101015 |
The above registrations relate to the regulated jurisdictions in which qualified representatives are authorised to provide immigration advice or assistance. The provision of services on this website does not constitute legal advice in any jurisdiction.
Independence and limitations
This website is not affiliated with, endorsed by, or representing the Royal Thai Government or the Immigration Bureau of Thailand. Information provided on this website is drawn from publicly available sources and is presented for general guidance.
Information provided on this website is drawn from publicly available sources, including Royal Thai Government publications, and is presented for general guidance. It does not constitute legal advice.
Direct submission: Travellers may submit a TDAC directly through the official portal at tdac.immigration.go.th free of charge. Submitting directly is an optional, alternative route.
Offices and contact
Address
Bay Square - 12 - P04, Business Bay Dubai, United Arab Emirates
Address
131 Continental Dr, Suite 305 Newark, DE 19713, United States
For general enquiries, complaints, and refund requests, applicants may write to contact@serviceevisa.com or use the contact form. Enquiries received during business hours are answered within 90 minutes; out-of-hours enquiries by the following working morning.
Related official sources
The links below direct applicants to the official government portals for each scheme. Applications made through official portals do not incur an agency fee.