Indonesia e-VOA Information
Comprehensive guide covering the scope, eligibility, validity, and application process for the Indonesia Electronic Visa on Arrival (e-VOA). This information is provided for general guidance; please always verify current regulations with the official Directorate General of Immigration.
Overview of the e-VOA
The Electronic Visa on Arrival (e-VOA) is the official entry visa for eligible passport holders visiting Indonesia for tourism, family visits, business meetings, or transit. Applied for online before departure, it lets you skip the payment queue at the airport and go straight to immigration with your visa already approved. The e-VOA is issued by the Directorate General of Immigration and is digitally linked to your passport.
This authorisation permits a single entry for a stay of up to 30 days, extendable once for a further 30 days. It does not grant the right to paid employment or long-term study. Upon approval, travellers receive an email confirmation that should be retained for reference. Please note that while an approved e-VOA serves as your official travel clearance, final admission is determined by an Indonesian immigration officer at the point of entry.
Validity & Permitted Use
| Validity Period | Enter within 90 days of issue; single entry |
| Number of Entries | Single entry |
| Maximum Stay per Entry | 30 days, extendable once by 30 days |
| Modes of Travel | Air, sea and selected land borders |
| Issuing Authority | Directorate General of Immigration |
Permitted Activities
- Tourism and visits to family or friends
- Business meetings, negotiations, and attending conferences or exhibitions
- Purchasing goods
- Transit to another destination
Activities Not Permitted
The e-VOA does not permit paid employment or long-term academic study. Travellers intending to work, enroll in a full-time course, or establish long-term residence must secure the appropriate visa before departure.
Eligible Nationalities
The Electronic Visa on Arrival is available to passport holders from 97 countries and territories, while ASEAN citizens enter visa-free instead. Eligibility is reviewed periodically, so please confirm your country's status on the official immigration website before applying.
Exemptions: ASEAN passport holders enter Indonesia visa-free for up to 30 days. Indonesian citizens do not require a visa. Holders of a valid Indonesian visa or stay permit are also exempt.
Documents & Requirements
To complete an e-VOA application, the applicant must hold the following at the time of submission:
- A valid passport from an eligible nationality (6+ months validity, with at least one blank page).
- A recent passport-style photo.
- A current email address and a debit or credit card for payment.
A return or onward travel ticket is recommended. Applicants under the age of 18 must be supported by an application submitted by a parent, legal guardian, or authorised representative.
Application Process
The standard process consists of three stages:
- Form completion: The applicant provides biographic details, passport information, contact details, and uploads a passport-style photo.
- Verification and submission: Our experts thoroughly review and prepare your application. Service eVisa handles all eligibility checks and submits on your behalf.
- Decision: The Directorate General of Immigration issues a decision, typically within a few business days. We recommend applying at least one week before departure.
Tracking an Application
Applicants may check the status of a submitted application at any time using the reference number provided in the acknowledgement email. Status enquiries may also be directed to the Service eVisa support team.
Fees & Service Charges
| Government fees | IDR 500,000 (about USD $30.50) per applicant |
| Service eVisa fees | Starting at USD $118.50 per applicant |
| Expedited processing | Starting at USD $20 per applicant |
| Accepted payment methods | Visa, Mastercard, American Express, Discover |
| Currency | Prices shown in USD; GBP and EUR equivalents displayed at checkout |
The standard rate of USD $149 per applicant is charged in a single payment by Service eVisa and includes USD $30.50 in government fees (IDR 500,000) paid in full to the Indonesian Directorate General of Immigration. Service eVisa fees cover case review by an advisor, corrections before submission and multilingual support. Full details are shown on the payment page.
Refusal & Appeals
The Directorate General of Immigration may refuse an e-VOA application if the applicant fails to meet eligibility criteria or provides incomplete or inconsistent information.
If an e-VOA is not granted, applicants may choose to:
- Lodge a new e-VOA application that directly addresses the reason for the initial outcome.
- Apply for the appropriate visit visa (C-series) through the official immigration portal, which is evaluated individually by the Directorate General of Immigration.
- Note that where an application was submitted through Service eVisa and is refused, the service fee is refunded in accordance with our terms and conditions.
Service eVisa fees cover eligibility review, document checks, and support. Government fees are paid separately and are clearly itemised on the payment page.