
The e-VOA (Electronic Visa on Arrival) is an official B1 visitor visa issued by Indonesian authorities to travelers visiting Indonesia for tourism, business meetings, or transit. Securing it online before departure allows you to proceed directly to immigration control upon arrival, bypassing the payment counters at the airport.
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Our platform guides you through every step, flags errors before submission, and delivers your official visa directly via email.

Complete a streamlined form limited to the information strictly required by the Directorate General of Immigration: personal identity, passport details, travel dates, and purpose of stay.
Your application details are thoroughly reviewed prior to official submission to correct formatting errors or typos. This verification step is critical: once an e-VOA is issued by the government, no further corrections can be made.
Once approved by immigration authorities, your e-VOA is sent directly to your email in PDF format. Save a copy alongside your digital arrival declaration to present at border control.
While you can lodge your application independently on the official government portal, no prior data review is provided there. Once an e-VOA is issued, even a minor data entry typo invalidates the document, requiring an entirely new application and a second government payment. Here is why travelers choose our tailored support.
| Feature | Applying by Yourself | Service eVisa |
|---|---|---|
| Simple, guided form | ||
| Available 24/7 | ||
| Error detection before submission | ||
| Instant passport data analysis | ||
| Secure, flexible payment options | ||
| Service fee refund if refused |
Indonesian immigration regulations
The e-VOA is classified by Indonesian authorities as a category B1 visitor visa. This status sets it apart from lighter electronic travel authorisations issued by countries like Canada or the United Kingdom. However, it remains a fully digital process: no embassy visits, consular interviews, or physical passport stamps are required.
Once issued, the e-VOA must be activated within 90 days to enter Indonesia. It is a single-entry visa granting an initial stay of 30 days, covering tourism, family visits, business meetings, and international transit.
Good to know: Unlike certain other travel clearances, an issued e-VOA cannot be amended or edited. Any data entry error renders the document invalid, requiring a completely new application.
Commercial airlines verify your travel authorisation before permitting boarding. Your visa requirements depend on your nationality and travel purpose:
You benefit from visa-exempt entry for short stays. This visa-free entry cannot be extended and requires no advance application.
If your nationality is on the list of eligible countries, the e-VOA is your required clearance. It permits a 30-day stay with the option for a single extension.
The e-VOA does not permit local employment, long-term academic studies, or residency. You must secure a specific stay visa (C-series) or a stay permit (KITAS) prior to departure.
Note: The e-VOA is accepted at designated land border crossings with Malaysia, as well as major international airports and seaports.
In addition to a valid visa, every traveler entering Indonesia must complete the digital All Indonesia Arrival Card within 72 hours prior to arrival. This single declaration consolidates immigration, customs, and health declarations, generating a mandatory QR code presented at border clearance.
Indonesian immigration officers retain full authority to inspect supporting documentation upon entry. We recommend keeping your e-VOA approval, arrival card QR code, confirmed return or onward ticket, and proof of accommodation readily accessible.
Note: Travelers visiting Bali must also pay the regional tourist levy on every entry to the island, either online via the official portal or directly upon arrival.
The e-VOA can be extended once for an additional 30 days, permitting a maximum total stay of 60 days. The extension involves a two-step process: it is initiated online via the official immigration portal, followed by a mandatory in-person visit to a local immigration office for biometric enrollment and fingerprinting (required within 24 hours of completing the online payment).
This extension must be initiated prior to the expiration of your initial 30-day period. Unauthorised overstays incur a mandatory flat fine of IDR 1,000,000 per day and may result in legal prosecution or deportation.


Foreign visitors are not covered by Indonesia's public healthcare system. Because any medical care must be self-funded, purchasing comprehensive travel and health insurance is strongly advised. A Yellow Fever Vaccination Certificate is mandatory for travelers arriving from or transiting through endemic risk regions.
Customs declarations are incorporated into the digital All Indonesia Arrival Card. You must declare foreign currency exceeding permitted thresholds, commercial goods, and restricted items.
Every application submitted through Service eVisa undergoes thorough verification before being processed according to Indonesian immigration standards. Our verification system detects formatting errors, transposed passport numbers, and inconsistent data, eliminating the primary causes of refusal.
Your personal information is protected with end-to-end encryption, and payment details are deleted immediately after transaction confirmation.
There is no difference in legal status; both represent the same category B1 visa. The e-VOA is simply the online digital version obtained prior to departure, allowing you to bypass airport payment queues upon arrival.
The e-VOA does not formally authorise any paid professional activities, including remote employment for an entity based outside Indonesia. Travelers engaging in extended remote work typically require a dedicated visa category.
No. The e-VOA is a single-entry authorization. Frequent travelers making multiple entries should consider a multiple-entry visa (D212), issued via an Indonesian embassy or consulate, valid for one year with maximum stays of 60 days per entry.
In specific cases, yes. Travelers already in the country who are transitioning between two valid stay permits may, under designated regulatory conditions, apply for a Bridging Visa while their new status is processed. This procedure remains separate from the standard tourist e-VOA framework.
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