About
This page sets out who we are, the service we provide, our regulatory status, and how to contact us. The information is provided for transparency and is updated as required.
The Canada Electronic Travel Authorization
The Electronic Travel Authorization (eTA) is a digital entry permission issued by Immigration, Refugees and Citizenship Canada. It is required for nationals of visa-exempt countries travelling to Canada by air for short visits of up to six months, including tourism, business, transit, and short-term study. It is not a visa, and it does not authorise paid employment, long-term study, or permanent residence.
Travellers may apply for an eTA directly through the official Government of Canada portal at canada.ca. Use of this website is optional. The price shown at checkout includes the government fee paid in full to IRCC, together with a service fee payable to TravelHub Travel and Tourism L.L.C.
Where an application is made through this website, the service consists of:
- Review of the completed application form by a trained caseworker prior to submission
- Identification of incomplete or inconsistent information
- Submission of the application to IRCC on the applicant's behalf
- Customer support by email in eleven languages, seven days a week
- Recovery of the approval confirmation in the event it is lost
Final decisions on every application are made by IRCC. This service cannot influence the outcome of an application and cannot guarantee approval.
Regulatory status
TravelHub Travel and Tourism L.L.C. holds the following registrations and accreditations relevant to its operations:
| Operating Licence | Government of Dubai, Department of Economy and Tourism (Licence No. 1532585) |
| Travel Industry Accreditation | International Air Transport Association (IATA), Agency Code 86223303 |
| Migration Agent (Australia) | Migration Agents Registration Authority (MARA), Reg. No. 1571733 |
| Immigration Adviser (New Zealand) | Immigration Advisers Authority (IAA), Licence No. 202101015 |
The above registrations relate to the regulated jurisdictions in which qualified representatives are authorised to provide immigration advice or assistance. The provision of services on this website does not constitute legal advice in any jurisdiction and is not regulated as immigration consulting by the College of Immigration and Citizenship Consultants (CICC) in Canada.
Independence and limitations
This website is not affiliated with, endorsed by, or representing the Government of Canada, Immigration, Refugees and Citizenship Canada, the Canada Border Services Agency, or any other public authority.
Information provided on this website is drawn from publicly available sources, including Government of Canada publications, and is presented for general guidance. It does not constitute legal advice. Authoritative guidance on immigration matters is available from IRCC and from qualified immigration consultants regulated in Canada by the College of Immigration and Citizenship Consultants (CICC), or from Canadian lawyers in good standing.
Direct application: Travellers may apply directly through canada.ca at any time. No agency fee is payable when applying directly. The service offered on this website is an optional, paid alternative.
Offices and contact
Address
Bay Square - 12 - P04, Business Bay Dubai, United Arab Emirates
Address
131 Continental Dr, Suite 305 Newark, DE 19713, United States
For general enquiries, complaints, and refund requests, applicants may write to contact@serviceevisa.com or use the contact form. Enquiries received during business hours are answered within 90 minutes; out-of-hours enquiries by the following working morning.
Related official sources
The links below direct applicants to the official government portals for each scheme. Applications made through official portals do not incur an agency fee.